Shipping policy

Processing Times

All orders are processed within 1–2 business days.

Orders placed on weekends or UK bank holidays will be processed on the next working day.

Shipping Times

Once dispatched, delivery typically takes:

  • Standard UK Delivery: 2–4 business days

We work with trusted UK couriers to ensure fast and reliable delivery.

Shipping Rates

  • Standard UK Shipping: £3.99
  • Free UK Shipping on orders over £60

(Free shipping automatically applies at checkout.)

Order Tracking

As soon as your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.

Please allow up to 24 hours for tracking to update.

Missing or Delayed Orders

If your parcel is delayed, please allow the full delivery window before contacting us.

We are not responsible for delays caused by:

  • Couriers
  • Weather conditions
  • Incorrect address details entered at checkout

If your order appears lost, email us at hello@kynsportswear.com and we will assist you.

Damaged Orders

If your order arrives damaged, contact us at hello@kynsportswear.com within 48 hours of delivery with:

Your order number

Photos of the damage

We’ll sort it quickly.

Incorrect Address Information

Please double-check your shipping address at checkout.

Kyn Sportswear is not responsible for parcels delivered to an incorrectly entered address.